Atleast 1 years experience in compressor equipments service or related equipments.-A proven self-starter and team player who can coordinate efforts to achieve results.-Good understanding and use of company rules and policies
Functional area: Service
Country of service: Pakistan
State: Punjab
City: Lahore
Company name: Atlas Copco Pakistan (Pvt) Ltd.
Personnel manager: Ahsan Fayyaz
Phone: +92 4235 92 36 01
Email: Ahsan.Fayyaz@pk.atlascopco.com
Send Application To: jobs.pka@pka.atlascopco.com
Last date to apply: 2015-06-15
Job description
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Provide technical support to CTS service / sales engineers-Promptly resolve the critical technical related issues via utilization of the internal resources in order to improve customers’ satisfaction-Closely monitor and follow up the product quality issue, collect, feedback and follow up the product quality issues via a systematic way, Co-ordination with technical support in division.-Responsible for Warranty claims raised by service team and distributors and follow up for their approvals and reimbursement.-Obtain and distribute updated technical information, maintain the technical library and database.-Provide effective coaching and training for CTS service technicians.-Communicate & work in partnership with service supervisors & CTS sales.
Mission
-Reporting to CTS Business Line Manager, to provide support on technical issues and responsible for communications with division regarding technical, warranty and training issues.
Experience requirements
-Atleast 1 years experience in compressor equipments service or related equipments.-A proven self-starter and team player who can coordinate efforts to achieve results.-Good understanding and use of company rules and policies
Knowledge
-Technical knowledge of our products and their applications.-Good technical education is required or equivalent gained from experience.-Good communication skills: computer literate (Lotus Notes, Microsoft Office, etc.).
Educational requirements
-Degree / Diploma qualification in Technical / Engineering-A good Mechanical / Electrical Engineering comprehension
Personality requirements
-Highly developed organizational skills.-Strong interpersonal communication skills, team work and customer orientated concept.-Self-motivation & self-initiatives on the job
Country and city description
Lahore, Pakistan
Company presentation
Atlas Copco Pakistan (Pvt.) Limited was incorporated in Pakistan on December 12, 2006. It is a wholly owned subsidiary of Atlas Copco International B.V. Netherlands and is a part of Atlas Copco Group, Stockholm, Sweden.In Pakistan, Atlas Copco Group has a market presence of more than 42 years through direct and indirect (distribution) Channels
About Company:
To us this means being a leader; we strive to be the one you think of first and then choose as your business partner or employer. We should be seen as an innovator that sets the standards and exceeds high expectations.
Our mission
Atlas Copco’s mission is to deliver sustainable profitable growth, which means that we do everything we can to ensure reliable, lasting results with responsible use of resources; human, natural and capital.
We strive to have a global presence, utilizing our established sales and distribution networks. The growth will primarily be organic, supported by selective acquisitions. We firmly believe that what gets measured gets done. Therefore we have established a number of goals:
The customer-focused goals safeguard market expansion as well as customer satisfaction and loyalty. We will deliver energy efficient, productive, safe and reliable products and service at all times.
The operational goals focus on people management, environmental achievements, health and safety, and on business ethics and integrity.
The goal for annual revenue growth is eight percent, measured over a business cycle. At the same time the ambition is to grow faster than competition.
Committed to sustainable productivity
Committed to sustainable productivity is our brand promise. This is a promise to ensure reliable, lasting results with a responsible use of resources – human, natural and capital.
Contact Company:
http://www.atlascopco.com/us/contactus/
Sickla Industriväg 19
Nacka, Sweden
Tel: +46 (0)8 743 8000
Fax: +46 (0)8 644 9045
Parent company:
Atlas Copco AB
SE-105 23
Stockholm, Sweden
Registration number: 556014-2720
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